It is my firsttime to Gili, and when start to find a fastboat company to Gili, this company have the best and fast feedback for me. so we decided to use their service. The email process and other comunication was perfect, fast response always. Few days before departure, they send a confirmation email. and they already contacted the Hotel we stay in Bali for our pick up, even though we’ve not yet check in at that hotel. I think this is the best possible service we could get. The pick up time also ontime, with their driver already stand by at my hotel. Check in process also fast, but their place (at that time) is very crowded with other people from different service which is goes to lembongan/penida. as a result the bathroom is very very dirty. But Gili Getaway has reserve us a table to sit on. Boarding process is smooth, we do not have to carry our luggage, everything is handled by their team. so you just have to sit, wait and board the boat. The journey itself is pretty smooth, since our departure is 9 o’clock, and the sea condition is calm. They have a nice boat, with TV and wifi on boat. Some candy, cold water, cold towel also distributed when we at the boat. First stop is Trawangan, and then to Air then to Lombok and Back to Bali. Transfer to the hotel is also nice with their driver. Overall, it is a recomendation company to take to. And the plus point is, they depart from Serangan (which is obly 10 minutes from Kuta) and go directly to Trawangan. so if you’re not a fans of long driving to padangbai, this is the best choice. – Kevin K Bandung, Indonesia
5 out of 5 – A very TOP service
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